Terms and Conditions

These terms and conditions govern your use of our website and financial planning services. Please read them carefully before proceeding.

Last Updated: August 9, 2025

Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

This agreement becomes legally binding upon your first use of our services or website.

Use of Our Services

Our financial planning services are subject to the following conditions

  • Services are provided for informational and consultative purposes only
  • All consultations are conducted in accordance with UK financial services regulations
  • Users must provide accurate information for effective service delivery
  • Services are available to UK residents aged 18 and over

User Responsibilities

As a user of our services, you agree to

  • Provide accurate and complete information during consultations
  • Comply with all applicable laws and regulations
  • Use services only for legitimate financial planning purposes
  • Maintain confidentiality of any login credentials or account information

Prohibited Activities

The following activities are strictly prohibited

  • Using services for any unlawful purpose or illegal activity
  • Attempting to gain unauthorised access to our systems or data
  • Interfering with the proper functioning of our website or services
  • Reproducing or distributing our content without permission
  • Providing false or misleading information during consultations

Intellectual Property Rights

All content, materials, and intellectual property on this website remain the exclusive property of Turelaxonviaq Financial Planning Services Ltd.

Users may not reproduce, distribute, or modify our content without express written permission.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

Disclaimers and Warranties

We provide our services and website content on an "as is" basis without warranties of any kind, either express or implied.

We do not guarantee that our services will meet your specific requirements or that results will meet your expectations.

Limitation of Liability

Our liability to you is limited to the extent permitted by law and our professional indemnity insurance coverage.

We exclude liability for any indirect, consequential, or punitive damages arising from your use of our services.

User Indemnification

You agree to indemnify us against any claims, damages, or expenses arising from your breach of these terms.

Dispute Resolution

In case of disputes, we encourage resolution through established procedures

Dispute Resolution Process

Any disputes will be resolved through the Financial Ombudsman Service or appropriate UK regulatory procedures.

Disputes are subject to UK law and the jurisdiction of English courts.

Alternative Dispute Resolution

EU residents may access the European Commission's Online Dispute Resolution platform for consumer disputes.

Visit EU ODR Platform: https://ec.europa.eu/consumers/odr

Termination of Services

Either party may terminate the service relationship with appropriate notice as outlined in your service agreement.

Upon termination, your access to services will cease, but certain terms will survive including confidentiality and liability limitations.

Governing Law and Jurisdiction

These terms are governed by English law and subject to the exclusive jurisdiction of UK courts.

Changes to Terms

We reserve the right to modify these terms at any time to reflect changes in our services or legal requirements.

Material changes will be communicated through our website or direct notification to active users.

Severability Clause

If any provision of these terms is deemed invalid, the remaining provisions shall continue in full force and effect.

Entire Agreement

These terms, together with our Privacy Policy and other referenced documents, constitute the entire agreement between you and us.

Contact Information

For questions about these terms and conditions, please contact us

Email: contact@turelaxonviaq.com

Phone: +44 20 6493 2752

Address: 23 Park Square, Leeds LS1 2ND, United Kingdom

Effective Date: August 15, 2025

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